PRIVACY POLICY

MOTH MARKETING LTD

PRIVACY POLICY


Last Updated: April 2020


  1. INTRODUCTION AND GENERAL TERMS

This privacy policy (“Policy”) sets out how we collect and use personal data where we are the data controller or where we refer to the applicability of this Policy. “Personal data” means information relating to you or another identifiable individual. We use Personal data that you provide to us, or that we may collect, through our website https://www.mothmarketing.co.uk/ (the “Website”).  The Website is owned and operated by Moth Marketing LTD, a company registered in England and Wales under company number 12495215 and with our registered office at 71-75 Shelton Street, London, WC2H 9JQ (“Moth Marketing”, “we”, “us” or “our”).

If you have any questions or comments about this Policy please contact us on https://www.mothmarketing.co.uk/contact. 


We are committed to protecting and respecting your privacy. This Policy explains what Personal data we collect and how that information will be processed. Where we decide the purpose or means for which Personal data you supply through these online services is processed, we are the “data controller.” We will comply with all applicable data protection laws, including the General Data Protection Regulation 2016/679.

This Policy explains the following:

• What Personal data we may collect

• How we will use Personal data we collect

• Whether we will disclose Personal data details to anyone else

•    Your choices and rights regarding the Personal data you have provided to us.


The Website may contain hyperlinks to websites owned and operated by third parties.  They will govern the use of Personal data you submit or which is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of them is at your own risk.


  1. INFORMATION WE MAY COLLECT

We collect and process the following information which may include Personal data. 

Submitted Information

You may give us information about you if you voluntarily supply it through the Website.  For example, when you communicate with us via the contact page on the Website. 

This can include:

  • your name;

  • your e-mail address;

  • your telephone number; and

  • your postal address.


Your Browsing Activities 

In relation to your activity on our website, we may collect information relating to the web address that you arrive from or click through to, pages viewed, page response times, download errors, the length of time you spend on certain pages, page interaction information such as scrolling, clicks, and methods used to browse away from our Website.


How you use our Website (“Analytics”)

We may collect technical information about your computer and/or device that may identify you, including your IP or MAC address, operating system, browser type, time-zone and browser plug-in details through third party analytics providers.  These third party analytics providers may collect analytics on our behalf and in accordance with our instructions, and their applicable privacy notice.


Information about you collected from Third Parties

We may collect information about you from third party service providers (like social media companies, marketing partners or public databases) to use along with the information that we collect from you. 

Other companies may set their own cookies or similar technologies when you visit the Website. This includes third parties that we have engaged to provide services on our behalf (like website analytics), as well as third parties that deliver content (like videos from YouTube).


  1. WHY WE COLLECT INFORMATION ABOUT YOU

We will only use your Personal data when the law allows us to. Most commonly, we will use your Personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where we need to develop and manage our services and marketing.

  • Where we may contact you to inform you of services or to conduct market research when we have your consent or it is otherwise allowed.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal obligation.

To provide the Website and to understand how our Website is used

We will use information about you for providing the website and delivering our services to you. We process information to understand how visitors use our Website. This processing is necessary for us to pursue our legitimate interest of (i) ensuring that our Website functions properly so that you and other users have the best experience when using it, and (ii) improving the quality of our Website and providing a better experience to our users.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

We will use data analytics to improve our website, products/services, marketing, customer relationships and experiences.  This is necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).


  1. DATA SHARING 

We will share your information with third parties only in the ways that are described in this Policy.  If you would like to find out more about how the third parties listed in this Policy use your information, this should be set out in their respective privacy policies. 

Personnel, Suppliers or Subcontractors: We keep your information confidential, but may disclose it to our personnel, suppliers or subcontractors or anyone we transfer or delegate our rights and obligations to, as allowed under the terms and conditions of any contract you have with us, insofar as it is reasonably necessary for the purposes set out in this Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard this information.

Required by law: In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Merger or acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Enforcement:  We may also disclosure your Personal data to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect our rights, property or safety or those of our customers or others.

  1. YOUR RIGHTS IN RELATION TO PERSONAL DATA WHICH WE PROCESS RELATING TO YOU

You have the right to access, modify, rectify and delete any data that concerns you over the way we process Personal data relating to you.  We aim to comply without undue delay, and within one month at the latest.

To make a request, please let us know at via the contact email www.mothmarketing.co.uk/contact

If you do provide us with Personal data we generally retain it for as long as you are our client, or as is otherwise necessary for us to provide the Website to you, or as otherwise described in this Policy.

  1. CHILDREN

You should be at least 13 to use our Website.  We do not use the Website to knowingly solicit data from or market to children under the age of 13.  If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us via the contact details detailed at the top of this Policy. We will delete such information from our files within a reasonable time.

  1. SECURITY

We will take reasonable physical, technical and organisational precautions to protect your Personal data from unauthorised access, use or disclosure.  For example, we use computer systems with limited access in controlled facilities to store personal info. We also use technologies like encryption and hashing to protect some of the info we collect.

Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. By choosing to share Personal data with us you agree and accept that you do so at your own risk.

  1. INTERNATIONAL DATA TRANSFERS

Where we transfer your data outside of the EEA, we have agreements in place with those parties which include standard data protection clauses adopted by a data protection regulator and approved by the European Commission to ensure that appropriate safeguards are in place to protect your personal data.  If you would like to find out more about these safeguards, please let us know by writing to us through the Support Services. 

  1. COOKIES

A cookie is a text file placed onto your device when you access the Website. We use cookies and other online tracking devices such as web beacons, and flash object storage to deliver, improve and monitor the Website, including in the following ways:

Authentication 

We use cookies to identify you when you visit our Website and as you navigate our Website.

Preferences

To remember information about you such as your preferred language and configuration.

Analytics

To help us understand how you use the Website, and how often, so we can improve it to deliver a better experience for our users.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our Website.  


The information we obtain from our use of cookies will not usually contain your Personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.

Please note that if you choose to disable cookies, or similar technologies, on your device you may be unable to make full use of the Website.

  1. CHANGES

We may make chances to this Policy from time to time, and such changes will be posted on this page.  You should check this page from time to time to ensure that you are aware of any changes. Where appropriate we may notify you of any changes by email.


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